Frequently Asked Questions
Where are we located?
1500 NW Murphy Ct
Prineville, OR 97754
What are the office hours?
8 am - 5 pm
What are the access hours?
Access your unit at any time, 24/7.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What is an Onsite Manager?
An on-site manager is a person present at a specific location to oversee daily operations, manage staff, handle customer interactions, and ensure the smooth functioning of the facility.